Thursday, November 8, 2012

Reality check of Accessiblity at Post Office: Lodi Road

Dear Friends,

Please refer to my earlier post - Post offices in Delhi are inaccessible but Department claims otherwise, incorporating media coverage on pathetic situation prevailing in the Post Offices of Delhi and the awareness level of the senior officials of the Department of Post on the Accessibility.

I had a reality check of accessibility status of the post office at Jor Bagh in the NDMC area which claims to be better off then most MCD controlled areas when it comes to accessibility in the public infrastructure.

The reality check /access audit  photos speak for themselves here:


Picture of the Lodi Road Post Office Signage
This Lodi Road Post Office is in a posh colony of South Delhi under
the New Delhi Municipal Council.

Picture of road side eatery blocking the pedestrian pathway
This protruding counter of this eatery on the pedestrian pathway
leading to the post office blocks the pedestrian movement 
Photo showing absence of kerb ramp on the pedestrian pathway leading to post office
The pedestrian pathway leading to the Post Office
doesn't have a kerb ramp or kerb cut. 


Photo showing decked up entrance with offers of 7% off on gold coins but access blocked by barriers
The Gate at the post office fails to welcome me. The barriers
and the huge kerb stare at me!

photo showing blocked access
These barriers purportedly placed to stop entry of vehicles also act
as barrier to my independent mobility, thereby nullifying the benefits
of the ramps provided!

photo showing ramp without handrails
From the entrance two slope ramps like a U are provided but
with no handrails or signage!

Ramp ends with a thud without and tactile indication. The ramp
edge is a trip hazard on both ends.


Similarly the other side of the ramp has no handrails  and
ends with an threshold which is a trip hazard.

Photo showing stepped entry to post office, high counters and use of granite flooring which is slippery
Entrance 1 is stepped and granite has been used in the post office
which makes it slippery and inaccessible to the visitors with disabilities.

Entrance 2 is also stepped with a similar pattern. The counter height
on both sides is inaccessible to those with disabilities and
caters to only standing persons.
When the reality check at the prominent areas under NDMC is so alarming what do we expect of the other post offices in Delhi, especially the ones in the areas served by MCD where the civil amenities are even more pathetic. This is in gross violation of the prevalent norms of barrier free environment.

Another reality check coming week in an area served by MCD !
regards

SC Vashishth


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