Friday, January 15, 2010

Deaths at Asha Kiran- isn't this a criminal negligence on part of State?

Dear Friends,




"Poor maintenance or lack of basic amenities could be contributing factors, however prima facie all the deaths seems to be natural" ! The statement doesn't inspire confidence.

It is evident that the deaths occurred due to lack of facilities which is equally criminal negligence of duty when compared to inflicting a fatal blow on some hapless person entirely in your custody with no chance to escape! Are you really serious about the human rights of those whom you put in institutions and forget?


Can the Government of Delhi own up the negligence on its part and fix the responsibilities of lapse and and provide for appropriate systems at the earliest?

The human rights record is so poor when it comes to disabled people here. And the Govt. is answerable to the nation and international community soon with the State Progress report on actions taken by Govt. in light of UN Convention on the Rights of Persons with Disabilites" falling due in May 2010.

DCPCR must act and ensure that those at fault are booked in terms of law and immediate preventive action are taken to restore dignity of life and basic services in the state run home by Delhi Govt.








Around 75 inmates died between 2004 and 2008 at the complex


Published on 01/14/2010 - 10:17:24 AM


New Delhi: The deaths of 12 inmates of a state-run juvenile home in one month were natural, the Delhi government said Wednesday in its reply to a National Human Rights Commission (NHRC) notice. According to investigating officials, poor maintenance or lack of basic amenities could be contributing factors.


According to investigating officials, poor maintenance or lack of basic amenities could be contributing factors.


The NHRC Tuesday issued a notice to Delhi Chief Secretary Rakesh Mehta asking for a detailed report into the cause of deaths of members of Asha Kiran Home and the state of affairs at the juvenile home, in north west Delhi's Rohini area.


"The Delhi government has filed a reply to NHRC. Of the 12 inmates who died, one was under 18 years. Prima facie the cause of death appears to be natural. However, based on that we won't close investigations. In previous reports, the home was found to lack basic requirement and had poor sanitation levels. We are going to see if the deaths had anything to do with that," a senior official of the Delhi Commission for Protection of Child Rights (DCPCR) told IANS.


The NHRC was acting on a complaint filed by human rights activist Prabir Kumar Das who alleged that 12 mentally challenged inmates of the home had died in one month.


Media reports suggested that three of the 12 had died within 24 hours due to lack of basic facilities such as warm clothes.


An earlier report by the child right's panel in June last year had found that although sanctioned for 250 inmates, the only state-run complex for mentally challenged people in the national capital houses 750 mentally retarded men, women and children.


The children were found to be suffering from tuberculosis, seizures and skin diseases. The home lacked hygiene and proper sanitary conditions. Around 75 inmates died between 2004 and 2008 at the complex.


In many of these cases, the cause of death was epileptic seizures, which the DCPCR probe committee said could be owing to neglect of medical authorities.


The detailed report from the chief secretary sought by NHRC is due within four weeks time.

Asha Kiran- a state run hope for disabled reports 12 deaths in December alone!


Dear Friends,


Nothing is well at Asha Kiran. With the capacity of 350, you stuff 730 inmates, isn't this a violation of basic human rights of those who can't take care of themselves due to their disabling conditions that they live with?

Also are we providing sufficient support to the numbers housed there with one carer looking after 40 persons? Is it humanely possible for one person to care 40 inmates with varying degree of disability and associated medical condition like epilepsy, tuberculosis- forget about fever, cold, smaller injuries! This is gross violation and you can't expect the carers to work at Rs 3934/- per month and look after 40 people every day.

Perhaps it is the fear of catching infections that even the doctors do not examine them closely and properly! This is just not acceptable. The facilities need to be created /provided strictly as per norms as it is the responsibility of the Govt. Each life is precious !

Hope each one you are perturbed at the conditions that prevail at Asha Kiran in Delhi and several other institutions across length and breadth of India in similar state which never make headlines! If we tolerate it as an accepted norm, perhaps we don't deserve to be called a socialist democratic republic!




In December, 12 people died at this home for mentally retarded; few caregivers, little care, reveals report by Social Welfare Department


As the green ambulance rolls through the 7-ft gates of Asha Kiran complex, in Awantika, near Rohini, a middle-aged man looks out of the window, trying to capture one last glimpse of the outside world. Within seconds, the gates shut.


In December, 12 deaths were reported here — three of them within 24 hours.


The inquiry report by the Social Welfare Department (a copy of which is with Newsline) under which the centre works, concludes that death is not new for Asha Kiran.  Over the last four years, 128 inmates have died in the home. The complex, built for 350 people, now houses 730.

“The mentally retarded inmates suffer from multiple deficiencies as far as physical health is concerned. Because of this, particularly in respect of severely retarded inmates, life expectancy is relatively low,” reads the report filed by Director, Social Welfare, S A Awardi. According to the report, 60 per cent of inmates are in the “category of severely or profoundly mentally retarded persons.” Many inmates do not even survive a year. There is no segregation of people who have infectious diseases like tuberculosis.

The inmates are taken care of by ‘house aunties’. The staff reveals that each of them sometimes take care of over 40 people. They are paid Rs 3,934 per month for 8-hour daily job — which probably explains why a majority of the caregivers quit within days of joining.


“The inmates feed each other and give each other a bath,” said a sweeper working in the male ward. “There’s too much noise and it is not easy to work.”

The report states: “Many gave up their jobs after serving for a very short period. It is mentioned that providing every care like a mother to mentally retarded persons is really difficult.”

Constant medical care is available. But the staff say the doctors merely prescribe medicines without even closely examining the inmates.


Despite the fact that the walls of the complex are nearly 10-feet tall and the high gates are guarded 24-hours, the officials have even reported cases of children going missing. On December 24, the Social Welfare Department advertised in newspapers about two inmates. One of them, Raju, was 16 years old and 4.8 ft tall. He was admitted on 21 May and has been missing since 16 September. More bizarre was the case of the 7-year-old boy admitted in December 2006. The child was merely 3.6 ft tall.


December deaths
Dec 2: Krishna (16), living here since 2007. Post mortem report awaited
Dec 9: Anu (20), had been staying since 2006. Cause of death tuberculosis and epileptic fit
Dec 12: Ranveer Kumar (48), was admitted at Sanjay Gandhi Memorial Hospital, Mangolpuri, since 16 November following dehydration and swelling in legs
Dec 14: Manjeet (55) was admitted at the Sanjay Gandhi Hospital, suffered from swelling of body
Dec 15: Raj Kumar (42) admitted in Sanjay Gandhi Hospital since 12 December. Had swelling of body, difficulty in breathing
Dec 18: Seeta Gauri (19), living here since 1989. Cause of death cardio-pulmonary arrest
Dec 19: Sandeep, was under treatment since Nov 29 at Sanjay Gandhi Hospital, was referred to LNJP. Cause of death Meningoencephalitis with refractory shock
Dec 25: Soni, living here since in 2007, died due to seizure disorder
Dec 27: Meena Payal (38), living here since 1999, postmortem report awaited
Dec 29: Angoori (19), living here since August 200, was suffering from asthma and TB
Dec 29: Sangeeta (21), had been living here since 1996. Body discovered several hours after death, was a victim of bone tuberculosis
Dec 30: Deepti (12) had been here since March 2009, cause of death epilepsy



Nari Niketan Rape Victim gives birth to a baby girl on 03 Dec 09- World Disability Day!

Dear Friends,

We continue to learn from the life of the Chandigarh Nari Niketan Rape Victim - a mentally retarded girl. The God chose the day of birth -03rd December -World Disability Day. For media, its a great story, for me it is a great lesson for humanity and to understand abilities of those experiencing disabilities.

The mother has many hopes from the newborn as covered in the article below. The little child seem to be healthy and what amazes every one is that how the mentally retarded girl has adopted to motherhood! Nature continues to amaze all of us with the human instincts that it gives to the living species including men and women whom some experts may label as "incapable to taking care of themselves"!

I had covered this issue at great length in my earlier posts on my other blog "Disability  Rights through Courts" the links of which are as below:
http://disabilityrightsthroughcourts.blogspot.com/2009/07/detailed-facts-of-chandigarh-case-of.html

http://disabilityrightsthroughcourts.blogspot.com/2009/07/raped-mentally-challenged-firl-can.html
http://www.blogger.com/post-edit.g?blogID=8131563375136204790&postID=3457818963549407026

Hope we all continue to learn from the developments as they continue to unfold.

regards
Subhash Chandra Vashishth
Human Rights Worker
To read from source Click here:
‘Want daughter to be a doctor, to take care of me’


Like any young mother, she dotes on her newborn daughter and hopes that the baby will grow up to become a doctor. But her journey to motherhood has been far from normal.

When she gave birth on December 3 —World Disability Day — Sheila (name changed), who is in her late teens and mentally challenged, had crossed hurdles she could barely understand. Not only had she been raped and impregnated at the Nari Niketan here, the Chandigarh administration had convinced the Punjab and Haryana High Court barely a month ago that Sheila was not capable of looking after an infant and that the child would be a “toy” to her. That Sheila had been firm in her resolve to keep her baby was barely taken into consideration when it was ordered that her baby be aborted in the seventh month of pregnancy. A Supreme Court order, however, overturned this verdict.

Today, doctors at the Government Medical College and Hospital (GMCH) are pleasantly surprised at the ease with which Sheila has adapted to motherhood.

“I am her mother. I will make sure that she grows up to be a doctor. Doctors are good human beings who alleviate the pain of others. No one has ever taken care of me. She will grow up and take care of me,” she says as she burps her baby, whom she has named Pari, before putting her to sleep. When asked who taught her how to do these tasks, she replies, “I took take care of an inmate’s baby at Nari Niketan. She was my best friend.”

But Sheila’s experience at Nari Niketan — a centre for destitute women — was nothing short of a nightmare. “I don’t ever want to go back,” she says. It was there, as investigations and subsequent high court judgments have shown, that she was repeatedly raped by three of the staff members of the institution in connivance with two female staff members who would beat her into submission. The child’s paternity will be known only after DNA tests.

“I want to go back to Ashreya. That is where they take care of me,” she says, referring to another government-run institute for the mentally challenged. It is Dr Raj Bahadur — Director, GMCH, and in-charge of Ashreya — who along with his staff has been credited for the marked improvement Sheila has shown after her ordeal.

“To be honest, even I am surprised at the tremendous maternal instincts she is showing. In fact, even her mental state has improved considerably after the child’s birth. Contrary to fears that she would be violent and may harm the baby, she is protective and caring and doesn’t even like staff members handling her,” he says.

Even as offers of help from various NGOs, social institutions and philanthropists pour in, the UT administration has decided to take full responsibility of the child and the mother. “All the expenditure of the child, mother, education, upkeep would be borne by the administration until the child completes her education and reaches adulthood,” says Anupam Gupta, senior standing counsel for the UT administration in this case.

This decision follows the Supreme Court’s overturning of the High Court’s verdict to abort the child in the seventh month of pregnancy. The apex court’s intervention had come as a result of an appeal made by amicus curiae R S Cheema. “The plea that the girl is of unsound mind and a minor and hence her consent is not valid was fallacious. There is no guardian, and the government said that since we are the custodians, our decision is valid. This again was again dangerous. If the child was aborted, it would have absolved the authorities. Remember, the rape took place under their custody and any decision to abort would have set a precedent that if a rape of a minor took place in government’s custody, they were free to go for termination of pregnancy,” says Cheema.

Next week, the mother and child will move back to Ashreya. “She is looking forward to that. She is very particular about the needs of baby and doesn’t like it if we hold her for long periods,” says Sonu, an attendant. As one leaves her room, Sheila says goodbye but not without a reminder to “bring sweets for Pari next time”.

Whose interest does the RWAs serve.. of only men or of women, children & disabled too?

Dear Friends,

I appreciate that the Municipal Corporation of Delhi is promoting the citizen's participation in maintaing their surroundings, community parks etc under Bhagidari Scheme of Delhi Government. The money being given away to RWAs is also welcome which could be spent on maintenance of parks. It is a well known fact that unless the communities feel the ownership for public property, it may be difficult to maintain the same and implement various related schemes.


However, be cautious that in absence of control, RWAs are becoming platforms to exert individual egos and working in the self interest of certain few holding offices. There have been incidences of sex biases, class biases and baises on the basis of disability.

The rights of children to play in the park are marred by increasing incidences of ornamental parks being made keeping only the older male walkers in mind. Also during the day whole park is filled with water with no space for women and children to relax or play. These parks maintained at public costs are most of the time inaccessible to children and adults with disabilities, especially for those having mobility impairments, wheelchair users etc.

Are these parks meant only for those few men who sit in RWAs as office bearers?  How many women or children are part of RWAs? Under UN Convention on Rights of children, the Children of the colony should be consulted in matters affecting their rights especially right to play in the neighbourhood park.

The MCD could suggest some ground rules for formation of registered RWAs which could be given such funding. These ground rules could include: Compulsory inclusion of women to 30% (10% housewifes, 10% working and 10% elderly) and compulsory inclusion of Children to another 30% (of both sexes in 15% each) and remaining 40% with men (both elderly those below 60). The functioning of these RWAs needs to be more transparent and democratic.

Also the ground rules should include that these parks should be kept accessible and barrier free for use by physically disabled residents, children and the elderly.

Then only the interest of all could be served otherwise few men would continue to rule the parks in their interest without bothering about children, women and those with disabilities.

regards,


S.C. Vashishth
Human Rights Advocate
subhashvashishth@gmail.com

To read from source click here: Civic agency ropes in residents to maintain parks

Government alone cannot provide effective civic services without residents' participation



Published on 01/13/2010 - 07:44:32 AM New Delhi: The Municipal Corporation of Delhi (MCD) Tuesday launched a scheme to encourage residents to maintain public parks in their areas.

As part of this public-private partnership, cheques totalling Rs 4,72,817 were distributed to 17 resident welfare associations (RWAs) and two NGOs for the maintenance of 132 public parks under the MCD's purview.

Under the scheme -- aimed at promoting greenery and the involvement of RWAs and NGOs in taking care of parks -- the RWAs will be given Rs 6,000 per acre per month for employing maintenance staff and gardeners.

A MCD official said to IANS the government alone cannot provide effective civic services without residents' participation.

"The MCD may organise a competition of RWAs and award one which displays outstanding performance," the official said.

Tuesday, January 12, 2010

Disabled and Driving - Can both exist together or at the cost of each other?

Dear Friends,

I have been perturbed at the increasing evidences coming to light where people with disabilities are discriminated and not treated fairly on equal basis with others when it comes to licenses to using roads, pedestrian infrastructure, drive and registration of adapted vehicles. The moment the subject is touched, it is looked at as if the disabled is a security threat to others and can't just drive! The RTOs often behave in most irrational ways.

I wonder at times, whether disabled and driving a vehicle has any co-relation! Can both co-exist peacefully or at the cost of each other? From a disabled person's point of view and also from a human rights angle, they can co-exist as the ability to safely drive can not be judged at the fancies of few others who merely presume and are not aware of the abilities hidden!

In my opinion, it is not only the attitude of society that disables and reduces an equal participation of a person with disability but also our laws have loopholes and limitations which perpetrate this discrimination. For example central Motor Vehicles Act 1988 which seems to be a newer law compared to many other laws in India, but has made life difficult for those persons with disabilities who can & want to drive their vehicles/adapted vehicles. This law also makes no provisions to support disability access related requirements at street crossings and intersections so that every person with disability, children, elderly, sick people, women, those carrying luggage could use the roads with safety and ease.

(a) Provisions of Access at pedestrian pavements, crossings and Traffic Signals

The Motor Vehicles Act seeks to consolidate and amend the law relating to motor vehicles in India. Section 116 of the Motor Vehicles Act provides for power to the State government to erect traffic signs in any public place for regulating speed limits, prohibitions or restrictions and for the purpose of regulating motor vehicle traffic. However, it makes no provisions for auditory signals or tactile marking at Zebra Crossings.

In order to enable blind or deaf persons to be warned about oncoming vehicles at zebra-crossings while crossing road, it is necessary that while fixing traffic signs at public places as also at zebra crossings, the Government/Public authorities also provide auditory signals and markings at zebra crossings for the benefit of persons with disabilities. Secondly, the pedestrian pavements along side the road are often absent and sometimes if present are not leveled for easy access to wheel chair users.

These lacunae in the Motor Vehicles Act can be easily plugged by adding following Proviso to Sub-section (1) (a) of section 116 of this Act.


“Provided that the State government or any local authority authorized in this behalf shall erect traffic signs, install auditory signals at red lights in the public roads, curb cuts and slopes in pavements so as to provide inclusive, un-interrupted continuous pedestrian and road infrastructure , for effective participation of persons with disabilities on an equal basis with others.”

(b) Can the Deaf legally drive in India? : Provisions Related to driving licenses to persons with hearing impairment.

The Indian Motor Vehicle Act didn’t permit the persons with hearing impairment to be issued with driving license hence despite being capable to drive personal vehicles; they remained legally ineligible to drive in India for a long time until the Delhi High Court in its judgement in Feb 2011 turned it in favor of deaf people. [blog updated on 27 June 2017]. World over, in many countries the hearing impaired people are permitted to drive and hold licenses, however this discrimination had somehow continued for  a long time in India in absence of any concerted effort from the deaf users or from the state. This is just a beginning and much needs to be done to take this awareness to the RTOs in whole of India so that there are no problems on the ground in implementing it.

(c) Driving licenses to persons with orthopedic disabilities.

The guidelines related to issuance of driving license to persons with orthopedic disabilities are also discriminatory and needs amendments to make them rights based. In my opinion the word “Invalid Carriage” is derogatory and improper and should be changed to “Motor Cycle with/without Gear (Adapted/Altered Vehicle driven by a person with disability)”. The driving license given to Persons with Orthopedic disabilities should be universal like it is for every one else rather than limited & specific to a vehicle number.

(d) Registration of adapted motor vehicles driven by persons with orthopedic disabilities.

An adapted /altered Scooters or an adapted Car with suitable modification like hand brakes and gears provides an easy mobility to a user with orthopedic disabilities.

People with orthopedic disabilities (especially those with Post Polio Residual Paralysis and those with spinal injuries) often prefer a scooter with side-wheels which is an economic mode of transport. Since almost no major company produces such scooters (called an invalid carriage!!!) in India, people with disabilities have to get the fabrication done through local mechanics and fabricators etc. However registering such vehicles and driving license to drive such (invalid carriage) is an uphill task as the rules and law do not specifically provide for this and leaves room for subjectivity and corrupt practices and it leads to exploitation of a user with disabilities at the hands of middlemen and RTOs.

Such an adapted vehicle is registered as ‘Invalid Carriage’ at the whims and fancies of the RTO. To harass the disabled applicants, the RTO often ask the user to produce a sale letter (form 21) of the Invalid Carriage. Now, since no automobile manufacturer in India supply company-fitted scooter with side wheels or produces an invalid carriage, such a sale letter can not be produced. Here starts the harassment to the user and malpractices in absence of laws due to subjectivity available with the RTOs.

Even when the carriage is registered, the user is given a driving license denoting the vehicle number on the license meaning that the user can not drive any other similar vehicle in case the vehicle goes out of order. This necessitates seeking a new driving license each time with a new vehicle (even if the vehicle is similar),

As per the Rule 126 made under Section 52 of the Motor Vehicles Act, 1988 (as amended in 2002) the prototypes of all vehicles including the one for the disabled should be approved by the Pune-based Automobile Research Association of India, otherwise no modifications on any vehicle can be permitted and one has to use a vehicle in the same shape and design as supplied by the manufacturing company. This puts an undue restriction on the persons with disabilities and takes away from them their right to free mobility.

Similar is the case for adapted Cars. Previously, Maruti Udyog Ltd. used to manufacture special type vehicles for handicapped persons with suitable modifications/ attachments. As the requirement of different persons with different disability varies, the modifications/attachments also have to be different. Since the prototype of each model has to undergo the test, under Rule 126 of CMV Rules, the manufacturer has stopped production of such vehicles. Hence it is desirable to allow modifications/alterations of vehicles enabling the handicapped to drive their own vehicles.

Mr. Jagdish Motwani’s Case


I have two specific instances of past. One Mr. Jagdish Motwani from Mumbai faced similar situations and wrote to the Pune-based Automobile Research Association of India, and received the following clarification in Nov 2006:

1. Currently there is no specified / notified procedure for the testing and certification of such systems in our country as a retro-fitment on existing vehicles.
2. The vehicles fitted with such systems have to be verified and certified by the Regional Transport Authorities as an “Invalid carriage”.
3. The suitability of the modified vehicle for the person with a particular disability for purposes of safe driving has to be examined by a medical practitioner and certified so, with respect to the nature and type of disability.
4. The Regional authorities would verify the report of the medical practitioner and also ensure that the physically challenged person is able to drive the vehicle safely.


Ms. Sudha Girish Tendulkar’s Case

Recently another case of Ms. Sudha Girish Tendulkar has come to light. She had been using an Activa adapted scooter for past 15 years and wanted to move on to an adapted car. She even bought the car with her hard earned money and a raised loan and got it adapted/modified to her needs in terms of law with due permission from the RTO. However, the RTO has been refusing to register the vehicle and not issuing her a licence to drive. In fact the wise(?) RTO want to see the driving licence before registering the vehicle in her name and Ms. Sudha’s case is that unless the vehicle is registered and a learner’s licence is issued to her how can she learn driving the car?

Here the detailed news report on her plight:


Mumbai: For 38 years, Kandivli resident Sudha Girish Tendulkar did not let her polio come in the way of life. She’s not about to give up the fight now, either.

Tendulkar needs crutches to walk, but she learnt to ride a scooter when she was 23. The HR executive, who works for Goregaon-based Excel Cropcare Ltd, has been travelling to work on her Activa for 15 years, but now wants to learn to drive a four-wheeler. She applied for a vehicle loan, purchased an Alto and even got it modified to make it disabled-friendly with the sanction of the Regional Transport Office (RTO).

But while Tendulkar and the car have been road-ready for six months, the physically challenged woman is still waiting for the car to be registered. Despite repeated requests and several visits to the RTO, her papers are yet to be processed, she claims.

What’s more, Tendulkar alleges that the Andheri RTO officials have now asked her to appear for a driving test before they sign the papers.

“How can I appear for a driving test when I don’t even know how to drive the car? They need to register it first, and then grant me a learner’s licence. Only then can I learn driving, and thereafter appear for the test,” she said.

For 15 years, Tendulkar travelled 12km to her workplace on the Activa, which had a side-car to provide balance. “Since it can be controlled with hands, I could ride it with ease,” Tendulkar said. But she met with an accident and dislocated her right shoulder two years ago. After she recovered, her doctor advised her to use a four-wheeler as it would be safer.

Accordingly, Tendulkar applied for a vehicle loan and bought an Alto on August 10, 2009 for Rs2,85,000. “I also spent an additional Rs34,000 to modify it. The brakes, accelerator as well as the clutch can be controlled with hands, as opposed to a normal car,” she said. “All this was done with the RTO’s permission. The officials even checked the car after the modification and submitted a report on October 14, 2009. But I am yet to get the registration done.”

“Tendulkar has been working here for 17 years and has never given us any reason to complain,” said NK Amin, vice president, HR, Excel Cropcare Ltd.

Amin said “we are a disabled-friendly company”, which employs two other physically-challenged persons in the Mumbai office.

Transport commissioner Deepak Kapoor said that he was aware of the matter and would see to it that action was taken by Monday.

“Since she is physically challenged, she wanted certain special permissions for the license and registration, which can be granted only by the government of India. We wrote to the government two months ago, and as a special case, I directed the Andheri RTO officials to assist her immediately,” said Kapoor.

However, the government raised some technical queries such as the nature of disability, her ability to drive, how the car will be driven, how the car has been modified, etc. This happened soon after the Nagpur assembly session started, said Kapoor, admitting that there had been a delay in preparing the answers.

“Nevertheless, last Saturday, I assured the lady that her case would be dealt with on a priority basis, and by Monday, all required documents will be checked and sent to the government,” said Kapoor.

Conclusions

Such lacunae can be removed by supplementing Section 52 of MV Act as below:

Present provision: “no owner of a motor vehicle shall so alter the vehicle that the particulars contained in the certificate of registration are at variance with those originally specified by the manufacturer”.

Suggested Addition: “Provided that persons with disabilities shall be allowed to alter their vehicles so as to drive themselves at authorized workshops/centres and such vehicles shall be registered by the RTO after inspection and on the basis of fitness certificate issued by such authorized workshop/centre/ manufacturer.”

Few other points should be observed in order to end the discrimination against disabled on the above issues:

a) Register the vehicle made by companies as Motor Cycle with or Without Gear and not as an Invalid Carriage.
b) Empower the concerned RTOs/authorized workshops/centres to test and approve a modified scooter owned and used solely by a physically challenged person and amend the rule 126 of Central Motor Vehicle Rules 1989 accordingly.
c) Further exempt all the private vehicles driven by persons with disability from the Road Tax. Though this provision exists, but is not commonly known among the users with disabilities.
d) Registration and issuing driving licences should be within a time bound manner and any delay on the part of RTO to be viewed seriously and strictly dealt with. Lapses would amount to deficiency in service and hence user be entitled to compensation.
 
warm regards
 
Subhash Chandra Vashishth
Advocate-Disability Rights
subhashvashishth@gmail.com
+91-11-9811125521